CUSTOMER SATISFACTION

CUSTOMER SATISFACTION

The 2015 National new home customer satisfaction survey undertaken by the House Builders Federation (HBF) has shown that over 86% of respondents were pleased with the overall quality of their new home.  However the converse of that statistic is that presumably approx....
What is snagging?

What is snagging?

What is Snagging? Snagging is a term used within the construction industry to describe the process of inspection to compile a list of defects & outstanding works required to be undertaken to a property prior to completion. Whilst your house builder should have...