2016 NEW HOME CUSTOMER SATISFACTION SURVEY

2016 NEW HOME CUSTOMER SATISFACTION SURVEY

It is that time of year again when the Home Builders Federation (HBF) and the National House Building Council (NHBC) produces the results of its annual survey (this year, based on the replies from almost 58,000 new home buyers) to inform the nation that:...
CUSTOMER SATISFACTION

CUSTOMER SATISFACTION

The 2015 National new home customer satisfaction survey undertaken by the House Builders Federation (HBF) has shown that over 86% of respondents were pleased with the overall quality of their new home.  However the converse of that statistic is that presumably approx....